Media Center Technical Assistant

Sycamore Community Schools/Sycamore High School

GENERAL DESCRIPTION
The Media Center Technical Assistant will support the Media Center Specialist in maintaining a well organized, efficiently functioning media center. The assistant will support the daily operations of the media center, including material circulation, hardware, software and general technical support to staff and students.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Engage with students in a professional and positive manner
Troubleshoot low to moderate level IT issues for staff and students
Provide student and staff device break fix
Oversee the student technology leaders support program in the building
Organize and manage student technology device distribution and collection
 Assist with troubleshooting student device technical issues ie. testing days
Coordinate with Technology Department for resolution of higher level technology issues
Process the borrowing and returning of library books and other media center resources and manage possible kiosk for circulation desk needs
Prepare and maintain appropriate records, reports and other documents as applicable
Maintain and enforce safe, consistent and established rules for all students. Will engage the Assistant Principal when students are not appropriately following rules
Participate in training programs as required or needed
Assume responsibility of maintaining up to date knowledge of technology utilized by the district
Other duties as assigned by the Assistant Principal

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Educational Aide Permit from the Ohio Department of Education.
Ability to pass a background check.
Ability to multitask; ability to communicate and connect with teens; ability to diagnose and solve
technical issues.
Aptitude to perform the above duties with appropriate training.
IT experience in business or education field preferred.
Ability to create processes and procedures as it relates to the managing.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read, write and comprehend simple directions, short correspondence and memos. Ability to communicate effectively with students, parents, colleagues and administration. Ability to respond to common inquiries or complaints from students, parents, agencies, teachers or members of the school community. Ability to effectively
present information in one-on-one and small group situations to staff, students and administrators.

OTHER SKILLS AND ABILITIES
Must possess basic skills in reading, writing and math for the purpose of inventory and record keeping. Ability to apply common sense understanding to carry out written or oral instructions. Ability to solve practical problems and deal with a variety of variables in situations that may arise. Ability to maintain composure under stressful conditions. Ability to develop effective working relationships with students, staff and the school community. Ability to perform duties with
awareness of all district requirements and Board of Education policies.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, stand, use hands to finger, handle or feel, reach with hands and arms and talk or hear. The employee frequently is required to sit, climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exha

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