School Office Manager

Northside Preparatory Academy

ACCEL Schools is seeking a friendly, energetic and ethical School Office Manager in to manage all office functions and act as the first point of contact for students, parents and the general public at Northside Preparatory Academy in Cincinnati, OH.

With a network of 50 charter schools and growing, ACCEL Schools employs a diverse staff of passionate administrators and educators who value research-based practices and a desire to grow as professionals. We work tirelessly to raise student achievement, regardless of historical barriers, while committed to participating in ongoing professional development, job embedded instructional coaching, and embracing a growth mindset.

The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs.  All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations. 

The School Office Manager will:

Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
Manage school-wide phone, email, and in-person communications including:Answer phones
Greet/direct visitors and students arriving at the office
Implement registration, badging and visiting procedures for parents and guests
Help create and distribute school newsletters, surveys, and other notifications
Assist with school events such as Parent Orientation, Open House, school outings, and field trips
Ensure a clean and welcoming environment is maintained
Support student enrollment goal and retention processes including:Participate in information sessions
Produce welcome packets and mailers
Conduct tours and student/parent orientations
Input student and staff data into the appropriate systems
Request and obtain records for newly enrolled students
Achieve compliance with all federal, state, local and school student record-keeping requirements such as to:Ensure 100% on-time and complete daily attendance submissions
Complete all required steps of the truancy process
Process student withdrawals
Prepare and maintain transcripts
Fulfill records requests within policy guidelines
Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations
Participate in annual student record audits
Perform administrative support functions such as:Preparing reports
Processing incoming and outgoing mail and packages
Coordinating meetings and events
Maintaining calendars
Maintain appropriate levels of office supplies and other material inventory
Log and report issues pertaining to office equipment, technology, custodial, and facilities
Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed
Maintain meal count lists and communicate monthly food calendars
Ensure timely and accurate completion of human resource processes including:I-9 verification for new hires
Weekly time & attendance submissions for 100% of staff
Actively participate in school staff meetings, committee meetings and professional development events
Perform other duties as assigned


Associate’s degree; Bachelor’s degree preferred
Minimum two (2) years’ office management experience
High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
Experience learning and mastering new computer programs
High quality written and verbal communication skills
Excellent organization and time management skills
Ability to work independently and contribute to a team
Professional, punctual and self-motivated
Understanding and ability to manage confidential information
Ability to lift 25 lbs.
Ability to pass federal and state criminal background checks (FBI/BCI)
Experience working in an education setting preferred


It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bonafide occupational qualification exists.

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